Data Protection
Privacy Policy
This document governs and establishes standards of use and privacy www.saratogahabana.com hereinafter (saratogahabana.com) belonging to the Joint Venture Hotel Saratoga SA
Hotel Saratoga SA offers this site with information related to its services, images and videos, reservation request services, reservations, offers and promotions, news, newsletters and information services / customer service (hereinafter services) .
The use of these services presupposes the acceptance and validity of each of the Terms and Conditions referenced in this Privacy Policy and the rest of saratogahabana.com.
Hotel Saratoga SA reserves the right to update and / or modify this policy without prior warning or notice, so it is entirely with the user obtaining an updated version.
1. Using saratogahabana.com services
1.1- The user agrees to use the services offered saratogahabana.com according to law, morals, good customs and public order as well as the provisions of this Privacy Policy.
1.2- The user agrees not to use the services offered by saratogahabana.com with illegal purposes, violate the rights and / or interests of others or in any way damage or impede the proper use of saratogahabana.com.
1.3- The client agrees and authorizes Hotel Saratoga SA to use and automatically process data the customer provided through line reservation forms, service requests, contacts, membership and subscription to newsletters or other services offered by Hotel Saratoga SA
1.4- Hotel Saratoga SA, with the aim of achieving greater operability and satisfaction of users and customers, reserves the right to modify and update the services offered saratogahabana.com without warning or notice.
1.5- Users and clients can make suggestions or recommendations deemed useful via email (info@saratoga.co.cu) and contact pages developed for this purpose.
2. Protection of personal data
2.1- Or browse the site saratogahabana.com, no personal information about you compile. The only way to obtain personal information is that you provide it. By disclosing personal information through saratogahabana.com, you signify your assent to it to compile, store and process personal information provided, as stated in this Privacy Policy.
2.2- Hotel Saratoga SA may obtain information from the navigation of its users by saratogahabana.com and related sites by using cookies, log files and statistics systems. A cookie does not identify you personally, it is a unique combination of your computer and Internet browser, so they are only able to identify your computer and not you.
2.3- Hotel Saratoga SA will not disclose to third parties personal data or customer information (name, address, country, telephone, email). They will only be used to meet customer requests, complaints or suggestions and ultimately, statistical analyzes.
2.4- Hotel Saratoga SA will not disclose to third parties emails obtained from a newsletter subscription service. They will be used exclusively to provide information on offers and promotions Hotel.
2.5- Our gateway provider uses the https protocol, which provides secure connection during the booking process, where sensitive information related to credit card is.
2.6- All personal information on clients is stored in servers with effective security mechanisms (Firewall, dictionaries and resistant to brute force key, limited to database access) in order to avoid access by unauthorized persons; however, no mechanism is one hundred percent safe.
3. Links to third parties
3.1- Our website has links to other sites operated by third parties outside saratogahabana.com. These links are included solely for the convenience of the customer and as a reference saratogahabana.com does not own nor control the content of these web sites and therefore not responsible for their content or the use that you give saratogahabana.com does not endorse the content of such sites. The inclusion of links on our website does not imply any endorsement of the content that appears on these websites, nor saratogahabana.com exerts some control over such websites or their operators.
Conditions of Reservation
Terms and Conditions
Terms of Reservation
Please read the conditions carefully. If you visit or book through saratogahabana.com, it means that you accept the following terms and conditions.
Hotel Saratoga SA offers its services under the Terms and Conditions of Reservation and cancellation policies described below. The General Terms and Conditions of Reservation and cancellation policies can be modified at any time without prior notice to the customer. The use of the site after the amended agreement will be interpreted as acceptance of such changes.
Payment for the service: The customer will pay the service using a credit card authorized on the site. Only Visa or MasterCard not issued by US banks are accepted. Credit cards operating in Cuba in USD will have a surcharge of 3%. Debit cards or traveler's checks are not accepted.
Data Logging: The information you provide will be transmitted client via a secure connection, so that the site guarantees the confidentiality necessary. The information will not be stored and will only be used for the execution of the reservation and payment of the service, including special offers and new services. The customer is responsible to the veracity and authenticity of the information, so you should carefully review and confirm the content of the information before making the payment.
Purchase: The customer must properly service and select the desired mode before making payment, as effected after it undergoes cancellation policies.
Prices: The prices of services and modalities are given in the amounts and in the currency that refers explicitly. The refunds will be in the same amounts and currency, according to the cancellation policy or variations.
Guarantees for saratogahabana.com: If you warrant that you are at least 18 years old and have legal authority to enter into this agreement and to use this website in accordance with the terms and conditions set forth in this agreement. UD claims to be responsible, from a financial point of view, the use you will give to this website; the use of your name and your credit card by family members, including minors living with UD, for payment of products and services offered by this website. UD also ensures that all information you provide, or family members who may use this site is true and reliable.
Citizens of the United States should seek the documentation required by the Government of the United States to travel to Cuba. saratogahabana.com not be liable in case you did not obtain the relevant documents prior to traveling to Cuba. saratogahabana.com not be liable for any claims or fines issued by the Treasury Department of the United States as a result of his trip to Cuba.
Subscription Contract: No agreement exists between you and saratogahabana.com, or with partners, for the sale of any product UD until saratogahabana.com accept your booking confirmation by e-mail and the issuance of a unique confirmation code. The reservation will be accepted and deemed to have been duly informed UD, for all purposes at the time that saratogahabana.com will email whether or not said UD receive email.
Electronic Communication: UD communicates with saratogahabana.com each time you view the site saratogahabana.com or send us an email. UD expresses its consent to receive messages saratogahabana.com electronic form or by fax. saratogahabana.com will contact you by posting notices on the site, by mail or fax. UD Agrees that any notification, information, agreements, or other communications that we send electronically or by fax satisfy the legal requisitions on that communication must be in writing.
Customer service and claims Any questions, concerns, suggestions or complaints regarding services and modalities, will be attended by the public relations office through the corporate email address that appears on the site or by telephone communication the numbers are credited the same.
Governing Law: The Terms and Conditions of Contract and Cancellation Policies or variations are governed by the laws of the Republic of Cuba, so that any difficulties or disputes on its interpretation or arising from the use of the site, It will continue as established in Cuban standards.
Severability: Should any provision of this Agreement is held to be invalid or unenforceable pursuant to applicable law by a competent court; the other provisions of this agreement shall remain in force. The provisions of this agreement be void or unenforceable, including but not limited to the disclaimers and liability limitations set forth above in this contract, will be replaced by a valid clause enforceable approaching the close as possible to the intentions of the original provision.
CHILD POLICY
- Children 0-12 years old have free stay.
- Children 12 or more years older must always be booked as adults.
CANCELLATION POLICY
The customer will not have to pay a penalty if you cancel your reservation 72 hours before your arrival date, if not, will be charged to the customer's credit card.
